An innovative banking hub that goes beyond the ATM.
Cash is dying. Tellers are decreasing, or moving into advanced roles. Banks need better self-service that will help customers, as well as their in branch employees. That's where TellerCentral comes in. Allow your customers securely print & access:
- Bank cards
- Cashier's Checks
- Bank statements
....and other teller documents, all from one machine.
Explore TROY solutions
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Blow past the challenges other banks are facing.
With increasing staffing issues, technology gaps, and branch closures, The traditional bank branch is becoming less relied upon & visited by customers.
Customers want faster transactions, and bank branches aren't going to give them that with traditional ATM's, tellers, and branch visibility.
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FINTECH Competition
78% of adults in the US prefer to bank through a mobile app, according to Forbes.
Teller Shortages
The number of teller jobs is projected to fall by 15% by 2032 – that’s about 53,000 positions.
ATM Investments
Without investment in new ATM technology, banks are spending money on machines that limit self-service options to check depositing and cash withdrawal.
Branch Consolidation
Top US banks have closed roughly 1 in 10 branches in 2023 due to increasing real estate costs, according to American Banker.
Embracing the 4th Generation of banking with TROY
The shift to 4th generation core banking platforms accelerates the industry's innovation, creating a prime opportunity for the strategic integration of TellerCentral.
Secure printing
Advanced MICR Printing Technology
Ensures accurate, fast, and secure check printing, enhancing operational efficiency and customer trust.
Anti-Fraud Measures
Built-in sheet shredder and cutter designed to destroy uncollected documents and prevent double feeding, enhancing the security of customer transactions.
Enhanced Physical and Digital Security
Features such as EPP keyboard with encryption standards, front panel camera, and remote key load capability secure each transaction against physical and digital threats.
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Customer interaction
Interactive, Customized Customer Interface
Large LCD monitor with multi-touch support and privacy screen ensures customer confidentiality and ease of use, providing a seamless transaction experience.
Comprehensive Card and Barcode Reading
Supports EMV, NFC, and 1D/2D barcode reading, accommodating a wide range of transaction types to enhance customer convenience.
Voice Guidance and Accessibility
Audio speakers provide clear instructions and feedback to users, while the terminal’s design complies with ADA regulations, ensuring accessibility for all customers.
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Operational efficiency and maintenance
High-Capacity, Dual-Tray Document Management
With an 800-sheet total capacity, the terminal supports high-volume transactions without constant replenishment, ideal for busy locations.
Serviceability and Maintenance
Designed with front access to internal components for easy serviceability, reducing downtime and maintaining continuous operation.
Powerful Computer Specifications
Equipped with solid-state drives and up to Intel i5 processors for high-speed processing of complex transactions without lag.
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Compatibility and support
Latest Software and OS Compatibility
Runs on Windows 10 or higher, with support for WOSA/XFS drivers, ensuring compatibility with the latest banking software applications
Remote Monitoring and Assistance
Features like camera, microphone, and log-pulling capabilities enable remote customer verification (KYC), support, and troubleshooting, paving the way for reduced staff requirements and enhanced remote service capabilities.
Aesthetic Design with High Security Measures
Sleek design fits seamlessly into any banking environment, offering a modern touch to the customer service area without compromising on security.
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