Revolutionizing Banking Security and Customer Experience
TellerCentral is an all-encompassing solution that addresses the critical needs of security, efficiency, and customer satisfaction within the banking industry. By integrating advanced printing technology, robust security measures, and a customer-centric interface, the TellerCentral positions banks to navigate the evolving digital landscape with confidence.
Learn moreSecure Printing
Advanced MICR Printing Technology
Ensuring accurate, fast, and secure check printing, our advanced MICR printing technology enhances operational efficiency while fortifying customer trust. Equipped with MICR Toner Secure, the system ensures that all printed checks are of the highest quality and security standards, minimizing the risk of fraud and errors.
Anti-Fraud Measures
TROY TellerCentral is armed with robust anti-fraud measures to protect every transaction. Built-in features such as a sheet shredder and cutter destroy uncollected documents, preventing double feeding and ensuring that sensitive information is not left exposed. These measures significantly enhance the overall security of customer transactions, safeguarding against potential breaches.
Enhanced Physical and Digital Security
Security is reinforced with an array of physical and digital protections. The terminal features an EPP keyboard with advanced encryption standards, a front panel camera for monitoring, and remote key load capability. These safeguards ensure that each transaction is secured against physical tampering and digital threats, providing peace of mind to both banks and customers.
Customer Interaction and Convenience
Interactive, Customized Customer Interface
TellerCentral boasts a large LCD monitor with multi-touch support and a privacy screen, ensuring both ease of use and confidentiality. This interactive interface allows customers to navigate transactions seamlessly, providing a user-friendly experience that enhances satisfaction and trust in the banking process.
Comprehensive Card and Barcode Reading
To accommodate a wide range of transaction types, the TellerCentral supports EMV, NFC, and 1D/2D barcode reading. This comprehensive reading capability ensures that customers can complete transactions efficiently, regardless of the method they choose, thus adding an extra layer of convenience and flexibility.
Voice Guidance and Accessibility
Accessibility is a fundamental aspect of the TellerCentral's design. Equipped with audio speakers, the terminal provides clear instructions and feedback to users. Moreover, it complies with ADA regulations, ensuring that it is accessible to all customers, including those with disabilities.
Operational Efficiency and Maintenance
High-Capacity, Dual-Tray Document Management
Designed for high-volume transactions, TellerCentral features an 800-sheet total capacity through its dual-tray document management system. This high capacity means less frequent replenishment, making it ideal for busy banking locations where efficiency is paramount.
Serviceability and Maintenance
The terminal’s design prioritizes easy serviceability with front access to internal components. This thoughtful design significantly reduces downtime by simplifying maintenance tasks, ensuring that TellerCentral remains operational and efficient at all times.
Powerful Computer Specifications
Equipped with solid-state drives and up to Intel i5 processors, TellerCentral handles complex transactions smoothly and swiftly. This powerful computing capability eliminates lag, allowing for real-time processing and an enhanced customer experience.
Compatibility and Support
Latest Software and OS Compatibility
Operating on Windows 10 or higher, TellerCentral supports WOSA/XFS drivers, ensuring seamless compatibility with the latest banking software applications. This adaptability allows banks to integrate the terminal easily into their existing tech ecosystems.
Remote Monitoring and Assistance
TellerCentral is designed with remote capabilities like a camera, microphone, and log-pulling features. These elements facilitate remote customer verification (KYC), support, and troubleshooting, paving the way for reduced staff requirements and enhanced remote service capabilities.
Aesthetic Design with High Security Measures
With a sleek design that fits seamlessly into any banking environment, TellerCentral offers a modern touch to the customer service area without compromising on security. This aesthetic appeal ensures that the terminal not only functions optimally but also enhances the overall ambiance of the banking space.