Insurance Provider Uses TROY AssurePay Check To Simplify Check Printing Process

Industry

Insurance

Challenge

An insurance services company was using an outdated check printing system that complicated processes and relied on fragile USB tokens for user authentication.

Results

By implementing TROY AssurePay Check, the company streamlined their check printing process, eliminating the need for unreliable USB tokens.

Key Product

AssurePay Check

"The old USB tokens were a constant source of frustration. With AssurePay, we’ve eliminated that headache and now have a secure, efficient solution that integrates perfectly with our existing ERP systems."

Accounts Payable Representative

Client Organization

A group of people reviewing an insurance policy

About the Customer

With over 100 years of experience, this company is one of North America’s leading wholesale specialty insurance distributors. Their extensive nationwide network of specialists is dedicated to delivering innovative insurance solutions, helping retail agency partners succeed in an ever-evolving marketplace.

The Challenge

A leading insurance services company, managing complex financial transactions across multiple regions, faced challenges with check printing and user management. With over 5 different ERP systems in use across various locations, they needed a more efficient and secure solution.

The company’s accounting team was relying on an outdated, end-of-life check printing solution that introduced unnecessary complexity into their daily operations. The existing system managed user authentication via USB tokens, which were prone to breaking and causing significant delays in check processing while waiting for replacements. Additionally, onboarding new users was a cumbersome and insecure process, further complicating workflows and increasing the risk of errors.

The Solution

The company implemented TROY’s AssurePay Check software to address these challenges. AssurePay’s centralized, easy-to-use platform replaced the outdated system, eliminating the need for fragile USB tokens and introducing a more streamlined, secure user onboarding process. By leveraging Single sign- on (SSO) with their Cloud build, the company was able to improve security, reduce IT costs and increase productivity by making log-in’s faster. AssurePay also allowed them to streamline check printing capabilities across their multiple ERP systems seamlessly.

Case Study icon banner ✅ Reduced Complexity: The accounting users experienced immediate improvements in efficiency by transitioning to AssurePay’s simple, centralized platform, which eliminated the need for external USB tokens.

✅Increased Security & Reliability: The new system reduced security holes and increased productivity, ensuring checks were processed on time without delays.

✅Seamless Integration: AssurePay’s compatibility with multiple ERP systems allowed the company to manage all check printing needs across different locations from a single, secure platform.

"Onboarding new users used to be a challenge. With AssurePay, it’s fast and secure, allowing us to focus on what matters—delivering timely and accurate financial services.”

The Results

The company experienced immediate improvements in efficiency as their accounting users transitioned to AssurePay’s simple, centralized platform, eliminating the need for external USB tokens. The new system provided enhanced security and reliability, ensuring checks were processed on time without the risk of hardware failure.

AssurePay Check's seamless integration with multiple ERP systems allowed the company to manage all check printing needs across various locations from a single, secure platform. Additionally, the software enabled quick and secure user onboarding, reducing downtime and minimizing security risks.