Industry
Government
Challenge
Fraudsters replicated odometer disclosure documents to illegally obtain vehicle titles, threatening the integrity of the vehicle auction process for this city government.
Results
By using SecureDocs Sentry and UV printers, the city was able to add verification barcodes and UV watermarks to secure odometer documents and eliminate fraud.
Key Product
SecureDocs Sentry
"The added security features have revolutionized our process. It’s reassuring to know that our documents are now tamper-proof, and deploying the solution was surprisingly seamless"
About the Customer
Founded in 1819 and incorporated in 1826, the city is the largest in its state. Governed by a mayor-council system established in 1968, leadership includes an elected mayor and a 13-member council that oversees legislation, budgets, and service policies.
Public engagement remains central, with transparent council meetings and elected judicial officials ensuring accountability. Rooted in rich history, the city focuses on innovative governance and community development, fostering a thriving environment for residents and businesses.
The Challenge
This state government faced a critical challenge with their vehicle auction process. Odometer disclosure statements, essential for ensuring legal ownership, became a target for fraudsters. Criminals discovered the auction site, replicated the documents, and altered them with false information to illegally acquire vehicle titles. This not only jeopardized the integrity of the auction process but also posed financial and legal risks to the city.
The Solution
To combat these issues, the city implemented TROY SecureDocs Sentry document authentication software and an Epson ST-C5000 UV printer. By integrating these advanced solutions, they could add verification barcodes and UV watermarks to the odometer disclosure statements of their surplus vehicles.
These features made it nearly impossible to replicate or alter the documents without detection. The city appreciated the seamless deployment process, as the system did not require any additional software or overly complex modifications. This solution fortified their vehicle documentation process while maintaining operational efficiency.
✅ Enhanced Document Security: TROY SecureDocs Sentry and UV printers incorporate advanced features like verification barcodes and UV watermarks, making critical documents tamper-proof and virtually impossible to replicate.
✅ Efficient and Seamless Integration: The system works without requiring extra software and can be installed locally, through the cloud, or with an API, allowing for easy implementation and minimal disruption to existing workflows.
✅ Expert Technical Support: TROY provides reliable technical assistance, ensuring ongoing system performance and addressing any challenges with efficiency and professionalism.
"With TROY SecureDocs Sentry and UV printers, we finally have the tools to effectively secure our physical documents. Fraud is no longer a threat to our operations"
The Results
The city successfully eliminated document fraud in its vehicle auctions, securing the process and ensuring trust among stakeholders. The addition of verification barcodes and UV watermarks provided an unbeatable layer of security, deterring fraudsters from attempting to replicate critical documents. This improvement safeguarded the city’s assets and maintained public confidence in its processes.
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